First of all, let’s review what we mean by management skills. These are skills are universal, and apply not just to physical and mental management, but also to managing yourself as an individual. Number one on this list is communication; being clear and concise with those around you and your workmates is a premier skill. Let’s make a list to show the skills them clearly.
- Clear, concise – both written and spoken forms
- Using the right language with customers, being encouraging, being time efficient with meetings, negotiation, and keeping the lines of communication open between employees are just some of the ways where communication is really important. Sometimes it takes practice, but being conscious and observing others can help you pick up those small tips and tricks to nail communication.
- Know the company, know the job, know the product. This may also include IT skills, social media, reports and presentations, data security, etc. These really are individualised to the position at hand. Mental investment in the company pays off if you’re looking for a higher-level job.
- In terms of your motivation in addition to the motivation of employees. You can do this through providing appreciation, incentives for performance, supporting workmates who are under stress, and empowering employees to be proud of their work.
- Motivation makes the environment not only more positive, but also more energetic, and productive.
- Problem solving skills are useful in every situation, we all have to identify and work through issues. Working this problem back to its origins and understanding the cause helps you to see and predict future problems too.
- This would also include planning as a form of problem prevention
- Innovation is shown through solutions to customer needs, creative marketing campaigns, redesigning or altering processes to create a more productive, functional, and smooth flow.
- This is what makes you stand out as a leader. Diplomacy, strong moral values, initiative, as well as curating an excellent customer service attitude shows your employees the standard to strive for.
Other skills that are super important to demonstrate as a manager of anything (these are combinations of/ or subcategories that needed special mention):
- Planning – effective, anticipatory, and course of actions plans
- Organising – hand-in-hand with planning, organising is fairly essential in managing yourself, projects, and teams.
- Directing – similar to communication, directing is more about being able to distribute tasks in an effective way to streamline projects.
So now you know the skills, how do you work on improving yours? Honestly, you need to be conscious and observe others. That’s the simplest way to see how it’s done; then you can start implementing version of what you see (so long as it’s appropriate). You may do this through practicing communication with friends and family, showing innovation and problem solving with your daily tasks or assignments, and, motivating yourself and those around you. This way you can see what works and what doesn’t, and when you show these skills in the workplace you will demonstrate your potential as a manager.
Check out our BSB51915 Diploma of Leadership and Management if you feel like you want to upgrade your management skills.